# Frontly pricing

This is a Markdown copy of the Frontly pricing page, https://gofrontly.com/pricing, which is the authoritative source. Regions: the United States, the United Kingdom and the European Union. Currency: USD. Prices exclude applicable taxes. Last updated: 2026-10-05.

Frontly Answer, the inbound AI receptionist, is a subscription plan with included call minutes plus usage charges beyond them. It comes in three sizes, and every feature is on every size. The Frontly team sets up each customer's first call workflow with them, and customers then change it themselves in the visual workflow builder. Outbound calling is part of Frontly Enterprise, not a self-serve plan.

## Plans

| Plan | Who it is for | AI agents | Call minutes per month | Annual plan, monthly equivalent (paid annually) | Annual plan, total per year | Month to month, per month | Extra minutes, each |
|---|---|---|---|---|---|---|---|
| Answer 200 | Solo operator or single location, a few calls a day | 1 inbound | 200 | $199 | $2,388 | $239 | $1.50 |
| Answer 400 | Growing team, the front desk is at capacity | 1 inbound | 400 | $329 | $3,948 | $395 | $1.25 |
| Answer 800 | Multi-location or seasonal peaks | 1 inbound | 800 | $599 | $7,188 | $719 | $1.10 |
| Enterprise | Outbound, own cloud or on-premise, larger operations | Set by agreement | Set by agreement | Quoted | Quoted | Quoted | Quoted |

An annual plan is a 12-month commitment: the monthly equivalent is the annual total divided by twelve. A month-to-month plan has no commitment and can be canceled any time.

There is no fixed software cap on concurrent calls or agents. The capacity provisioned for each customer is set by their plan or Enterprise agreement.

## Setup fee

- Month to month: a one-off $299 setup fee, charged once, never recurring.
- Annual: the setup fee is waived on every size.

## Usage

- Minutes past a plan's monthly allowance are billed at that plan's extra-minute rate, shown in the table above. There are no per-call fees and no per-seat charges.
- Usage alerts at 90% of your included minutes, or any level you choose.

## Optional add-on

- Managed service: $499 per month, plus applicable taxes, added to a plan, never instead of one. A Customer Success Partner who knows your setup. A phone line to call during business hours, instead of email only. We make your workflow, prompt and knowledge-base changes for you. Proactive review of your live workflows, with recommendations.
- Toll-free numbers and extra local numbers in your market are available on request.

## Buying

There is no checkout on the website. Pick a size on https://gofrontly.com/pricing and book a setup call; billing is arranged after that call. Outbound calling, your own cloud or on-premise, and larger operations: https://gofrontly.com/enterprise.

Full pricing page: https://gofrontly.com/pricing