Enterprise · Outbound
Reach hundreds of customers a day, automatically.
Frontly's Outbound Agent runs your reminders, follow-ups, and campaigns as automated AI phone calls, with up to 200 agents dialing in parallel and every outcome landing in your dashboard. Outbound is an enterprise capability: we scope it with you, build it around your operation, and run it with you. It is not something you switch on from a plan.
Scoped with our team · Built around your operation · Hosted in the US, EU, or UK
The problem
Manual outbound does not scale, and the calls that matter slip
Reminders go unmade. Overdue accounts go unchased. Warm leads cool off while your team is stuck on the phone one call at a time. Every call your business should make but does not is revenue quietly walking out the door.
Frontly turns your contact list into a calling campaign that runs itself, delivered under an enterprise engagement.
Outreach at scale
Run hundreds of calls at once, not one at a time
Load a contact list and Frontly dials it for you. We configure how many agents run in parallel and how far apart calls are spaced, then the campaign works through the list. No dialers to hire, no scripts to read out by hand.
- Up to 200 outbound AI agents running in parallel
- Configurable concurrency and call spacing per campaign
- Automatic retries on no-answer and busy
Dialing on autopilot
Set the dialing rules once, then leave it
Tell Frontly when it is allowed to call and who is off-limits, and it handles the rest. It skips anyone who has opted out and only dials within the hours you choose, so nobody is babysitting the campaign.
- Automatically skips numbers that have opted out
- Only dials within the calling hours you set
- Add anyone to your do-not-call list in one click
Dialing rules and opt-out handling
One designer for everything
Script a campaign the same way you build an inbound flow
Outbound uses the same drag-and-drop workflow builder as your inbound agent. If you can build a call flow, you can shape a campaign. The campaign workflow is the agent, so there is nothing extra to wire up.
- Same visual builder as inbound, no new tool to learn
- Branch on caller response, time of day, or custom rules
- Clone a campaign with its workflow and settings intact
See it as it happens
Watch outcomes land in real time
Every call result streams to your dashboard as the campaign runs. See conversion rate, the outcome breakdown, and how far through the list you are. Re-run only the contacts that still need a call.
- Live progress, conversion rate, and outcome breakdown
- Delta re-run skips contacts already handled
- Full reporting and CSV export on every campaign
Campaign analytics dashboard
How it works
How an outbound engagement comes together
We scope it with you
Start with a conversation. We map your list, your calling rules, the outcome you are chasing, and where the results need to land. Deployment into your own cloud or on-premise is available at this stage if your environment requires it.
We build the campaign
Our team configures the workflow, the concurrency, the calling window, and the retry behavior around how your operation actually runs.
Frontly dials and captures
Frontly works through the list within your rules, skipping anyone who has opted out, and drops each outcome into your dashboard the moment the call ends.
Envision it in your business
What an outbound engagement can run
The same Outbound Agent, pointed at whatever your business needs to chase.
Dental recalls
Bring patients back in for overdue check-ups and hygiene appointments.
Past-due follow-up
Chase late payments politely, consistently, and on the record.
Recruitment screening
Run first-round phone screens across hundreds of candidates in a day.
Read the caseAppointment reminders
Cut no-shows by reminding every booking automatically.
Sales discovery
Qualify and warm up leads before your reps spend time on them.
Seasonal promotions
Run a time-boxed offer across your customer base in one campaign.
FAQ
Frequently asked questions
Let's scope it with you
This is delivered as an enterprise engagement, not a plan you switch on. Tell us what you need it to do and we will map it out with you.