Microsoft 365 / Outlook and the Frontly AI receptionist
Connect it and put it to work in your AI agent's workflows, with expert guidance from our team when you need it.
The short answer
Does Frontly work with Microsoft 365 / Outlook?
Yes. Frontly's AI receptionist works with Microsoft 365 / Outlook: connect it and put it to work in your AI agent's workflows, with expert guidance from our team when you need it.
What Microsoft 365 / Outlook is
Microsoft Outlook is the email and calendar app in Microsoft 365, used for appointments, staff schedules and shared calendars.
What Frontly does with Microsoft 365 / Outlook
Frontly can check a calendar, add bookings and keep caller details in your CRM.
Every call still lands in your Frontly dashboard with a transcript.
Integrations support Frontly's reception and caller follow-up workflows. Available actions depend on the connected software and your setup.
INDUSTRIES
Industries that use Microsoft 365 / Outlook with Frontly
RELATED INTEGRATIONS
More crm, calendars and scheduling integrations
FAQ
Frequently Asked Questions
Yes. Connect Microsoft 365 / Outlook and put it to work in your AI agent's workflows. Your AI receptionist answers calls before it is connected, and every call lands in your Frontly dashboard.
An active Microsoft 365 / Outlook account. You give Frontly access from it yourself.
Connect Microsoft 365 / Outlook, then use it in your AI agent's workflows. Not sure what Frontly should do in Microsoft 365 / Outlook? Send us a message and our team will guide you.
See every integration on the integrations page. If your other software is not listed, tell us what you use and we will check it for you.
Connect Microsoft 365 / Outlook to your AI receptionist
Tell us how your calls run today and get expert guidance on putting Microsoft 365 / Outlook to work in your workflows.