Microsoft Teams and the Frontly AI receptionist
Connect it and put it to work in your AI agent's workflows, with expert guidance from our team when you need it.
The short answer
Does Frontly work with Microsoft Teams?
Yes. Frontly's AI receptionist works with Microsoft Teams: connect it and put it to work in your AI agent's workflows, with expert guidance from our team when you need it.
What Microsoft Teams is
Microsoft Teams is the chat and meetings app in Microsoft 365, where teams message each other, share files and meet online.
What Frontly does with Microsoft Teams
When a caller needs one of your people, Frontly messages them in your team chat with a short summary while the caller stays on the line, then puts the call through or takes a message based on their reply.
Every call still lands in your Frontly dashboard with a transcript.
Integrations support Frontly's reception and caller follow-up workflows. Available actions depend on the connected software and your setup.
INDUSTRIES
Industries that use Microsoft Teams with Frontly
RELATED INTEGRATIONS
More team messaging integrations
FAQ
Frequently Asked Questions
Yes. Connect Microsoft Teams and put it to work in your AI agent's workflows. Your AI receptionist answers calls before it is connected, and every call lands in your Frontly dashboard.
An active Microsoft Teams account. You give Frontly access from it yourself.
Connect Microsoft Teams, then use it in your AI agent's workflows. Not sure what Frontly should do in Microsoft Teams? Send us a message and our team will guide you.
See every integration on the integrations page. If your other software is not listed, tell us what you use and we will check it for you.
Connect Microsoft Teams to your AI receptionist
Tell us how your calls run today and get expert guidance on putting Microsoft Teams to work in your workflows.