Zendesk and the Frontly AI receptionist
Connect it and put it to work in your AI agent's workflows, with expert guidance from our team when you need it.
The short answer
Does Frontly work with Zendesk?
Yes. Frontly's AI receptionist works with Zendesk: connect it and put it to work in your AI agent's workflows, with expert guidance from our team when you need it.
What Zendesk is
Zendesk is customer service software for handling support tickets and customer conversations across email, chat and phone.
What Frontly does with Zendesk
Frontly answers support calls, triages them by urgency, and captures the details for a ticket in your service desk.
Every call still lands in your Frontly dashboard with a transcript.
Integrations support Frontly's reception and caller follow-up workflows. Available actions depend on the connected software and your setup.
INDUSTRIES
Industries that use Zendesk with Frontly
RELATED INTEGRATIONS
More it service desks and help desks integrations
FAQ
Frequently Asked Questions
Yes. Connect Zendesk and put it to work in your AI agent's workflows. Your AI receptionist answers calls before it is connected, and every call lands in your Frontly dashboard.
An active Zendesk account. You give Frontly access from it yourself.
Connect Zendesk, then use it in your AI agent's workflows. Not sure what Frontly should do in Zendesk? Send us a message and our team will guide you.
See every integration on the integrations page. If your other software is not listed, tell us what you use and we will check it for you.
Connect Zendesk to your AI receptionist
Tell us how your calls run today and get expert guidance on putting Zendesk to work in your workflows.